Furniture Care Guides

Wooden Furniture Care

Solid Wood

Solid wood is a natural, living material.  It will have differences in colour, which is caused by minerals in the soil where the tree grows.  Solid wood will expand & contract with climatic variations (temperature & humidity), which may cause cracks to appear and disappear with time.  Cracks that appear within the first months are due to severe environmental changes. It is recommended not to expose the furniture in such conditions as; direct sunlight, rain, near heating sources, air-conditioned plac­es, etc.  Wood knots are caused when a branch is broken away from a tree, and are natural in wood products such as furniture.


Veneered Furniture

Veneered furniture is manufactured from a natural product and can therefore, vary in structure, colour, and graining. This is the proof of genuine wood and part of the charm of a piece of quality furniture. Veneered furniture will also change in colour and character over a period of time due to the influence of light and air.



  • Everyday spills such as food and drinks will leave marks. Always immediately remove stains from the surface with a damp cloth then wipe over with a dry cloth.
  • Use coasters under hot and cold beverages; a wet glass may cause a ring.
  • Use protective table mats; avoid placing hot items directly on the furniture.
  • Lift and place objects; do not drag the furniture across the floor.
  • Avoid abrasive objects on tabletops.
  • Use natural furniture oil 1-3 times per year. (Solid oiled woods only)


  • Never use any kind of abrasive cleanser, spray polishes or wax polishes.

Marble and Travertine Furniture Care

Marble and travertine table tops are highly durable and need minimal care to maintain their beauty. Every marble or travertine top is unique – no table will have the same shades or patterns.

We’ve applied a clear lacquer to protect the marble and travertine against wine, grease and coffee spills. However, wipe any spills immediately with a clean cloth to avoid staining.

Use table runners, placemats, and coasters to reduce the chances of marking and damaging the marble or travertine. Protect against wine, juice, vinegar, grease, and coffee.


  • Do not use acidic, lemon or vinegar-based cleaners - a mild soapy solution will do the trick, but remember to rub the marble or travertine dry.
  • Do not drag your table as it may cause stress to the frame.
  • Avoid knocking your table, as this may chip or scratch the marble or travertine.

Leather Upholstery Care

Leather is a natural product. It breathes, and has individual characteristics, which makes each hide unique. Leather will always display traces of its origin such as brands, scars, creases and growth. These hallmarks add character to the furniture, and do not affect the wearing qualities of the product. Leather is highly resilient; it will crease, puddle and stretch during use.

Perspiration and natural oils from the skin and hair can have a damaging effect.

We recommend our customers to wipe over the furniture weekly, using a soft cloth and water. By doing this it will help to remove general dust and natural oils. Use leather cleaner 2-3 times a year then apply a leather conditioner to build up protection.

Always protect your suite from direct sunlight, as this will otherwise accelerate the natural discoloration process.

Please be aware that dye from none colour fast clothing and garments can transfer onto leather upholstery and is usually more noticeable on light leather colours such as whites, creams and ivory. We also recommend to always check your labels on your clothing and garments for further information


  • Do not use Baby wipes, oiled based cleaning agents or spay polishes

Fabric Upholstery Care

If you are looking for something comfortable and contemporary for your home, you can’t go wrong with a fabric sofa. While many people admire them for their beauty, they are often said to lack durability, especially when compared to leather’s hardwearing qualities.  However, with the right approach and level of care, fabric upholstery can be kept in tip-top condition as long as any other material.

Please be aware that dye from none colour fast clothing and garments can transfer onto fabric upholstery and is usually more noticeable on light fabric colours such as whites, creams and ivory. We also recommend to always check your labels on your clothing and garments for further information.

Three easy care steps for your fabric sofa on a regular basis

To ensure that your sofa is always in tip-top condition, it’s best to vacuum it regularly.  This is because the fibres in your upholstery tend to collect dirt particles and keep them hidden below the surface level.

Below, we’ve set out three easy steps that you should follow regularly to make sure your sofa remains dust and dirt free. We advise that you do this every two to three weeks to keep it spotless:

  1. Vacuum your sofa’s upholstery to draw out all the loose dust and dirt from both under and above the surface. Use a soft brush attachment and gentle movements for this task to avoid scratching or marking the material. This is especially important for delicate fabrics like velvet.
  2. Brush your sofa regularly with a cloths or upholstery brush to improve the pile and to preserve the materials natural sheen, this can be done immediately after vacuuming.
  3. Regularly turn the seat and back cushions if you are able. 

Alongside this regular regime, it’s important to service your sofa’s cushions so they keep their natural shape and provide the optimal level of comfort and support.  All you need to do is plump your seat, arm, and back cushioning after each long period of use, perhaps at the end of each day.  This is an essential task if your sofa is filled with feathers, fibres, or a combination of both, as they do not have the same resilience as foam and won’t return to their original form.  While you’re plumping your cushions, don’t pass up the opportunity to do the same to your scatter cushions so that they maintain their shape too.

Avoid direct sunlight and heat damage

When your upholstery is exposed to direct sunlight, it can fade, bleach, and lose its natural qualities.  In addition, heat from radiators, pipes, and fireplaces can cause the material to become dried out and warped.  Take this into account when you are looking for the best spot for your sofa, as somewhere without too much sunlight and away from heat sources will cause the least damage in the long-run.

Spills and stains on your sofa

Unfortunately, even if you are the most careful person in the world, there is a good chance that your sofa will eventually fall victim to a nasty accident. The golden rule to keep in mind when this happens, is to react quickly; a fast turnaround can be the difference between a quick mop-up and a stain getting its claws into your lovely upholstery.

Your first priority should be removing as much liquid as possible before it has the chance to soak into the fibres of the fabric, which will minimise the chances of a stain forming. To do so, grab some kitchen roll or a dry cloth and begin to blot up the surface liquid. Then, use a fresh cloth to dab at any marks that have appeared. If you’re quick, you can often avoid a stain altogether or at the very least reduce any surface blemishes.

If you have a Premier Care Plan then please telephone the care plan number immediately to receive advice on the best course of action to remove the stain, otherwise without a Premier Care Plan you can call a specialist such as Safeclean to remove the stain in situ.  Never wash your cushion covers as this would be detrimental to the fabric and the covers may lose their fire retardancy, resilience and will probably shrink.  Different fibres and fabric constructions require specialist techniques, in all cases we recommend a professional dry clean in situ.

Follow the advice in this guide and you will be able to maintain the new condition of your fabric sofa for many years to come. If you have any questions about the upkeep of your piece, don’t hesitate to get in touch and our team will be happy to help.

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